Our customer suffered severe water damage due to a sudden failure of a portion of the roof during a rainstorm in the Greater Los Angeles area.Water came into breaches in the roof, through the attic, onto the ceiling, and then settled into the walls and floors creating heavy damage to several rooms. In this photo, our crew chief is doing the preliminary step of moisture mapping which involves using a precision moisture meter to detect exactly what building materials are wet so we can focus in on drying and removing only what is necessary. 

Here we are about to start a mold job that started from a slow leak from the roof into our client's kitchen ceiling. One of the first steps of our mold remediation process is to isolate the affected area using 6 mil poly sheeting and building a containment. A containment ensures that any mold in the affected area that will be remediated does not spread into other unaffected areas of the home and become airborne. The containment here is being held up but special tension poles while protecting the wood floors. A negative air machine with HEPA-rated filtration will also be placed in the containment area which also captures mold spores. 

SERVPRO uses state of the art thermal imaging cameras that allow us to quickly detect elevated moisture in materials. The areas that are violet colored are indicative of water present in the walls. 

SERVPRO uses moisture meters which are used to measure the percentage of water in a given substance for example drywall and flooring. This can be used to determine if the material is ready for use, unexpectedly wet or dry, or in need of further inspection.